20 Min 
In CPD Modules
CPD modules help to expand your clinical knowledge on a whole range of topics. Make sure you log your learning so you can track your progress and add to your online revalidation record.
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This module introduces a structure for consultations that can be used by pharmacy teams when a patient begins any new medication, including remote and face-to-face NMS interventions and conversations about discharge medicines.
Adapting the Four E’s consultation structure outlined in the Centre for Pharmacy Postgraduate Education’s consultation skills model, it provides a useful framework when talking to patients about new prescriptions.
Key facts
- Conversations about new medicines have been shown to support better treatment adherence and outcomes
- An increase in the number of clinical areas covered by the new medicine service and now also discharge medicines reconciliation consultations have expanded this opportunity
- Some consultations have moved remotely rather than conversations face-to-face, which presents challenges and benefits for both pharmacy teams and patients/carers
- An adapted “Five E’s” structure for consultations can help pharmacists make the most of discussion time with patients
Contributing author: Professor Nina L Barnett, PhD, FFRPS, FRPharmS, IPresc JP, consultant pharmacist and visiting professor at Kingston University