FOR HEALTHCARE PROFESSIONAL USE ONLY

Pharmacist support resources

Equipping your pharmacy business with the tools to succeed

Boost you and your pharmacy team’s skills using our comprehensive training and development support. Whether you want to add to the knowledge within your pharmacy in important therapy areas or help staff learn new patient engagement techniques, explore our selection of videos, e-learning and other resources designed to help you meet your goals.

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Here for you

Viatris is here to support you across your whole business. We have created a unique customer offering that addresses your needs by helping to tackle the challenges of pharmacy today.

We have developed 3 key pillars to help support your pharmacy business:

We help to make your time and money go further

We offer a broad range of iconic branded medicines at stable, discounted prices. Receive personalised support from your dedicated brand manager.

We help you generate additional revenue

We help you drive additional revenue through pharmacy innovation and health service package offerings. We are one of the first UK healthcare companies to offer an all-inclusive NMS Solution Package.

We help increase customer and patient traffic and loyalty

We help upskill pharmacy staff to improve relationships with patients through our range of training resources. Take a look at some of the learning we have on offer below!

SKILLS-BASED TRAINING

Confident connections

Having a great idea to improve health service delivery in your locality is only the first step in delivering a service that benefits both patients and other healthcare professionals.

The four videos in the Confident Connections series provide some simple steps you can take to move your vision into practice. Presenter Tony Woods sets out how to sell your idea to local GPs and other healthcare professionals, and explains the importance of making the right connections.

Start with the ‘Why’

Engaging with PCNs, local surgeries and HCPs is a key part of a pharmacist’s role and this module describes an approach that can be used to get buy-in to ideas.

14 min module

Making connections

Improve connections with customers and the wider healthcare team. Start thinking about how to view things from other people’s perspectives.

10 min module

Quick wins and the right conversations

Identify what to develop further from a list of potential ideas, and how to put the plans into action, bringing others along on the journey.

13 min module

Building confident connections with stakeholders

Find out more about the tools for mapping, engaging and building confident connections with stakeholders.

13 min module

A guide to virtual consultations

In the wake of Covid-19, many community pharmacies are carrying out more consultations via the telephone or virtually. Patients are unlikely to recall and understand everything they are told in consultations.

So how can you improve your virtual consultations and help patients get the most from them?

Start module

THERAPY AREA KNOWLEDGE

Mental health toolkit

Find out about common mental health disorders and the role of pharmacy in their management, plus recommended treatment interventions and guidance on engaging with these patients.

8 min module

Covid-19 and mental health

Watch this roundup of global evidence of the impact of Covid-19 on mental health and see what pharmacy teams can take from this in order to help their patients – and each other.

3 min module

Additional support tools

Here you can download some of our pharmacy service support documents, in addition to further mental health support tools.

OPTIMISING YOUR PHARMACY SERVICE

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High cholesterol patient leaflet
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Blood pressure patient leaflet
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High cholesterol testing poster
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Blood pressure awareness poster

THERAPY AREA KNOWLEDGE

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Mental health toolkit:CPD peer discussion resource
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Summary of common
mental health disorders
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Mental health awareness posters

More from Viatris

Reporting of adverse reactions:
Please continue to report suspected adverse reactions with any medicine or vaccine to the MHRA through the Yellow Card Scheme. It is easiest and quickest to report adverse drug reactions online via the Yellow Card website: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. Alternatively, prepaid Yellow Cards for reporting are available by writing to FREEPOST YELLOW CARD (no other address details necessary), by emailing yellowcard@mhra.gov.uk, at the back of the British National Formulary (BNF), by telephoning the Commission on Human Medicines (CHM) free phone line: 0800-731-6789, or by downloading and printing a form from the Yellow Card section of the MHRA website.